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LINCOLNSHIRE COUNTY COUNCIL

LINCOLNSHIRE COUNTY COUNCIL

The VINCI Facilities Mouchel joint venture are delivering facilities management (FM) and business process services to the municipal buildings and schools of Lincolnshire County Council (LCC), one of the UK’s largest councils.

Following a comprehensive 8-month mobilisation programme, the partnership commenced in 2015 and will span five years, with a five-year extension subject to strong performance, resulting in a potential contract value of circa £85m over ten years.

The VINCI Facilities Mouchel team is fully integrated, sharing a single approach to everything from training courses to reward and recognition initiatives, and communication activities such as conferences and newsletters.

In an industry-first, the partnership has created a unique Computer-Aided Facility Management System (CAFM) called Concerto, which provides a single system for facilities and property management, enabling the efficient management of over 48,000 task orders each year.

The partnership has delivered a wealth of benefits for LCC, including:

  • Cost-efficiencies: The first two years delivered over £940k in savings to LCC, including c.£180k in gain share.
  • Savings in future maintenance: LCC’s reactive capital repair and maintenance budget is achieving savings of c.£1m per year thanks to the introduction of preventative measures.
  • 650 new school places: Through the investment of £12m in constructing/extending 12 schools, the partnership has created 650 new primary school places across the county.
  • Safeguarding health and safety: The creation of a new ‘School Buy Back’ scheme is enabling LCC to accurately monitor and manage statutory compliance in 210 schools for the very first time – ensuring the health and safety of children across Lincolnshire.
  • Supporting local suppliers: The first 18 months saw £3.6m invested in local suppliers.
  • Customer satisfaction: A strong commitment to customer satisfaction has seen the partnership achieve a 90% satisfaction score, along with 95% KPI success.

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